Sensomedia

    banks, offices

    THE CURRENT MARKET SITUATION

    SLOW, NERVE-WRACKING ADMINISTRATION

    People nowadays don’t want to spend lots of time with administration and to bother with paperwork. They try to avoid waiting and queuing in a bank, post office or public service offices.

    That’s the reason why online administration have become so popular, although there are offices that require personal appearance. The systems used by these offices are not user-friendly, and even the simplest task can last hours.

    WHERE, WHO/WHOM, WHY?

    Users usually get stuck after the first steps, because there’s no system that would show proper orientation. Potential clients already know that long wait hours are ahead in order to use a service, which makes them doubtful. The lack of an effective client support can lead to disappointments.

    END OF AN ADVERTISING ERA

    Poster, banners, static contents are not enough to evoke the expected reactions, most people don’t even pay attention to these messages anymore.

    Interactive and selective advertising opens new dimensions in promotional sales. We can decrease waste coverage by targeted real-time adverts and by compiling user statistics. Finding out more information of the target audience contributes to increasing our incomes.

    We can only reach our goals if we accept the need for change.

    THE GOAL - FAST CUSTOMER SERVICE, SATISFIED CLIENTS

    This is possible by using the devices and solutions designed and developed by Senso Media.

    THE IDEAL SOLUTION

    Senso Media systems are developed to offer solutions for these concerns. Our devices contribute to  more effective administration in any bank or office.

    HOW IS OUR SYSTEM BUILT UP?

    Information kiosk

    Our kiosks are digital devices that provide an opportunity for everyone, even for those with the most basic user skills to easily search and access all information that is relevant for them. These devices are also equippable with a line number printer and they are placed near the entrance.

    • Selective advertising

      The kiosk collects data on the audience even in inactive mode and displays advertisements which are the most likely to catch their attention. The display of targeted advertisements is automated and only stops when someone approaches the device.

    • Ticket printing

      The device can be equipped with a printer and hand out line numbers. The numbers appear on a screen which is placed on a visible place – this screen can also be used to display advertisements.
      The customer will also be informed about the estimated time of waiting, so they will know if it is time to go to the counter or they can grab a coffee on the other side of the street.

    • Accessing information

      Information kiosks can access a number of databases through the interface, so they can for example learn more about the details of your services, about your company, about ongoing promotions. They will find all relevant information in one place.

    • Promotions, coupon printing

      As the kiosk is equippable with a printer you also have the opportunity to inform customers about promotional offers and even print coupons on the spot.

    • Data collection

      The device will collect anonymous but detailed information on your visitors, customers – about their age, sex, mood, their numbers, on the information they searched for. You can therefore build extremely valuable databases which will tell you all about the demographics, behavior, interests of your audience.

    • Customer satisfaction survey

      ou can ask your customers via the kiosk interface if they are satisfied with your services, your supply, prices, opening times and so on, and gather valuable information directly from the customers.

    SENSOEYE - space-saving collection of statistics

    In addition to the information kiosks, it is possible to install small SensoEye statistical data acquisition units. SensoEye’s tools analyze the faces of the visitors coming to the banks and offices. Then it determines the composition of the audience by their gender and age.

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    Age

    87% Accuracy

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    Gender

    93% Accuracy

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    Mood

    95% Accuracy

    KEY FEATURES OF THE SENSOEYE TECHNOLOGY
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    CLOUD BASED ONLINE SYSTEM
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    COMPLETELY ANONYMUS DATA COLLECTION TECHNOLOGY
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    TRANSPARENT, INTELLIGENT DATA ANALYZING SYSTEM
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    EASY TO INSTALL AND OPERATE
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    FACE, GENDER, AGE AND MOOD DETECTION
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    DETECTING SMARTPHONE BRANDS
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